Germany DHL Last Mile Delivery Delay Notification

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Dear Customer,

Due to insufficient processing capacity at DHL, there are currently delays in scanning and delivery. To avoid impacting your business, we recommend reevaluating your platform’s handling time settings or considering alternative last mile delivery services.

Please communicate this situation to your buyers as soon as possible to prevent misunderstandings. We sincerely apologize for any inconvenience caused.

Affected time (system dispatch time): From May 6, 2024

Affected last mile products: DHL-Domestic Paket, DHL-International Paket

Recommended alternative last mile products: DPD-Domestic Normal Parcel, DPD-International Parcel

We hope this information helps you coordinate communication with your buyers smoothly. We will continue to monitor the situation closely and provide timely updates.

Best regards,

Zhuoge

May 15, 2024