Delay Notification for Last-mile Delivery by German DPD

March 30, 2024
109

Dear Customer,

We sincerely appreciate your trust and support in ZuoGe.

We regret to inform you about the delay in last-mile delivery timing by German DPD recently. Due to a surge in order volume, the processing capacity of German DPD is insufficient to meet current demands, resulting in overall delays in A-scan and delivery timing. To minimize the impact as much as possible, we recommend you consider evaluating the Handling Time set on our platform or explore alternative last-mile delivery options when placing orders.

The affected timeframe spans from November 21st, and the impacted last-mile delivery products include:

– DE DPD Domestic Parcels

– DE DPD International Parcels

We will provide support to facilitate communication between you and buyers, and closely monitor developments regarding this matter, updating you with relevant information as necessary.

Thank you once again for your understanding and support.

Best Regards,

ZuoGe

March 30, 2024
109
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