Delivery Delay Notice – Norfolk Island, Australia (Weather Impact)

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Dear Customer,

We have been advised by Australia Post (AUPOST) that due to severe weather conditions and unfavorable sea transport, deliveries to Norfolk Island are currently affected. Shipments are expected to arrive around September 15.

To minimize the risk of future delays, we recommend using AUPOST Express Post Parcel service for upcoming orders.

Details of the impact:

Affected warehouse: Australia warehouse

Impact period: Orders dispatched on or after August 25, 2025

Affected service: AU Post – Parcel Post eParcel

Affected region: NF Zone (Norfolk Island)

Recommended alternative service: AU Post – Express Post Parcel

We will continue to closely monitor the situation and provide timely updates as they become available.

For further information, you may also refer to the official AUPOST updates here: https://auspost.com.au/disruptions-and-updates/domestic-service-updates

Thank you for your kind understanding and cooperation.

Best regards,

Zhuoge Trading

September 3, 2025