General Provisions
Guangzhou Zhuoge Trading Co., Ltd. (hereinafter referred to as “Zhuoge”) fully understands your concern for personal privacy. Therefore, we strictly adhere to and implement the following “Privacy Policy”. You may only access this website or use our services after carefully reading and agreeing to the terms and conditions of this “Privacy Policy”.
Certain areas of this website may have separate privacy policies due to specific services provided or transactions executed. You must carefully read and agree to the terms and conditions of the relevant privacy policy before accessing these areas, using their services, or conducting transactions. If there are any inconsistencies between this “Privacy Policy” and the regional privacy policy, the regional privacy policy shall prevail.
Definitions
“Company” refers to Guangzhou Zhuoge Trading Co., Ltd. (hereinafter referred to as “Zhuoge”).
“Website” refers to (i) this website; (ii) websites of subsidiaries or subordinate subsidiaries of Zhuoge; (iii) websites of any operating unit of Zhuoge or its subsidiaries or subordinate subsidiaries; or (iv) websites of any operating entity of Zhuoge.
Collection and Use of Your Personal Information by Us
We may collect and use your relevant information to assist us in managing our business or providing you with products, services, or other opportunities. Additionally, we may utilize the obtained information to provide personalized services, enhance service experiences, make adjustments based on your needs, and communicate with you. Types of information we may collect, retain, and use include:
Website Usage Information
In general, you do not need to disclose identity or provide any information to access this website. Our website servers may collect domain information of visitors instead of email addresses. This information will be aggregated for calculating visit volume, average stay time, number of pages viewed, websites visited before accessing this website, and internet service providers, etc. The company will utilize this information (referred to as “behavioral patterns”) to assess website usage and improve website content. We may share such experiential information or other data that cannot identify website users with third parties, such as product or service preferences of all visitors.
Information Provided by You
In general, you can access our website without registration. However, if you contact us by sending emails, requesting information, products, or services, or registering in specific areas of this website, we may collect your personal profile information (referred to as “personal identifiable information”).
For example, you may provide your name, email address, company name, position, address (street address, city, state/county, country, and zip code), customer identity, telephone, fax, product information, or other information.
If you purchase our products online, you may need to provide credit card information. By providing personal identifiable information, you explicitly consent to us collecting and using this information in accordance with this privacy policy. We may use your personal identifiable information to respond to your inquiries, process orders, contact you regarding account status or customer service, solicit feedback on our services, introduce products or services that may be of interest to you, provide specific account information, and for other purposes.
We may store the information you share with us for market research and other marketing purposes. If you do not wish to receive information about our products and services, you can opt out at any time. Please note that when you voluntarily share personal information in public areas of this website (such as chat rooms or bulletin boards), others will be able to view and use this information. Therefore, exercise caution when sharing personal information in these places.
Cookies
Cookies are small pieces of information stored on your web browser and later retrieved for use. We may use cookies to track the content of websites you visit to help identify the most relevant sections for your needs and to identify other products or services that may interest you or others. Unless otherwise specified in this document, we will not use cookies to track your online activities before or after visiting our website.
Currently, commercial products have enabled you to disable cookies. While we want you to be aware of the existence of such products, please note that if you choose to use such products, we may not be able to provide personalized services to you, and it may result in your inability to use certain features and services.
Email Communications
We may use your email address to contact you, respond to your inquiries, or provide information about products or services. To determine whether you have received emails and to make them more useful and meet your needs, we may receive confirmation when you open emails.
Children’s Privacy Rights
We do not knowingly collect or receive information from children under 18 years of age.
Prohibition of Disclosure to Third Parties
Although we do not sell your personal identifiable information to others, we may share such information with affiliated companies or authorized representatives. We only disclose your personal identifiable information to non-affiliated third parties under the following circumstances: (i) upon your request or authorization; (ii) when disclosure is necessary to assist you in completing transactions; (iii) when providing information is necessary to comply with laws, regulations, court orders, or subpoenas, enforce our Terms of Use or other agreements, or protect our rights, property, or safety, or protect the rights, property, or safety of our users or others (e.g., disclosing information to consumer reporting agencies for anti-fraud purposes); (iv) when disclosure is part of purchasing, transferring, or selling services or assets (e.g., if our assets are significantly acquired by another party, customer information may become part of the transferred assets); or (v) when provided to our agents, external vendors, or service providers to enable them to perform functions on our behalf (e.g., data analysis, marketing support, customer service, etc.). We may also aggregate your information and disclose this aggregated information (non-personal identifiable information) to third parties for promotional or other purposes.
Security Procedures to Protect Information
We employ multiple security standards and processes to prevent unauthorized access to your confidential information. Our website uses encryption technology and authentication to protect your personal identifiable information. Your information is highly protected when transmitted to us as long as your web browser supports Secure Sockets Layer (SSL). We continuously update and test security technologies. We have established procedures to limit access to personal identifiable information to employees who need to know this information for business purposes only.
For your part, we recommend that you exit the website through the logout steps after each use to prevent unauthorized use of information.
Privacy Policies of Linked Websites or Others Do Not Apply
This website may contain links to other websites, such as websites of affiliates or other third-party distributors and sales representatives. This privacy policy only applies to your personal identifiable information (if any) collected on our website.
While we only link to websites that share our privacy standards and respect privacy rights, we are not responsible for the privacy policies of any third parties or the content of linked websites. We encourage you to read the privacy policies and terms and conditions adopted by relevant parties or linked websites. We do not assume any responsibility for these independent policies or independent websites.
Terms of Use, Notices, and Amendments to this Privacy Policy
If there is any conflict between this “Privacy Policy” and the “Legal Terms,” the “Legal Terms” shall prevail.
As our business changes, this privacy policy, regional privacy policies, terms of use, and supplemental terms and conditions may be updated from time to time. We reserve the right to modify these terms at any time, and the use of your information will be subject to the privacy policy, regional privacy policies, terms of use, and supplemental terms and conditions in effect at that time.
The provisions of this document will supersede all notices or statements previously issued on this website. We will regularly remind you of our notices and terms via email and announce any modifications to the privacy policy, regional privacy policies, terms of use, and supplemental terms and conditions. We recommend that you periodically check our website to stay informed about the current effective privacy policy, regional privacy policies, terms of use, and supplemental terms and conditions, as well as any modifications to the aforementioned documents.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at:
Email: support@zhuoge.com.cn
Effective Date: May 20, 2023